Hello. Salut. Hola.

Welcome to my page.




It all started with HTML.

My career experience and skills have grown from my childhood hobbies: writing HTML and CSS, searching for graphics and creating social media profiles with unique design to represent my personal style. I loved to come up with ideas to improve my profile's content by reading, searching and testing all kinds of code combinations. That lead me to choose Information and Technology as my major study and eventually that became my passion.


IT Business Analyst

I'm a high-energy, experienced business analyst, passionate about working hand-in-hand with developers and users to produce requirements and specifications that accurately reflect business needs and are technologically achievable.

Currently involved in international web development projects in the field of eGovernment (Customs industry).
Main Responsibilities and Tasks:
    • Participation in functional and progress meetings with clients

    • Analysis and preparation of documentation (business requirements, reports, etc.)

    • Elaboration of functional/non-functional specifications (Use Cases, etc.)

    • Participation in testing, training and user support activities, for web applications

    • Project Management support, coordination, and reporting


The right combination of skills in analysis, software, frameworks, databases, and testing has led me to successfully eliciting requirements, producing business requirement documents, and releasing technical specifications. Also, I have a strong academic and technological background which provides me the ability to be flexible and problem solving.


  • Information Technology
  • Project Management
  • System Administration
  • Service Desk
  • Systems Management
  • Business Analysis
  • Business Process Management
  • Marketing
  • Web Design & Development
  • Graphics

Skills & Tools

  • UML
  • BPMN
  • CMMN
  • SQL
  • HTML
  • CSS
  • PHP
  • Drupal
  • WordPress
  • Adobe Creative Suite
  • Microsoft Office
  • JIRA
  • SAP


Apr. 2016 – Jan. 2020

Junior IT Administrator

OASA Telematics

Basic Responsibilities: Operation, Monitoring and Maintenance of the system, Administration, 24/7 Support, Task Management (JIRA) and Scheduling, Problem Solving, Customer Service, Reporting

Technical requirements: Microsoft Active Directory Group Policy MMC F-Secure Policy Manager Fujitsu Server View Operator Manager JIRA Service Desk Manager APC UPS PowerChute Network Management NAGIOS (monitoring platform) Network equipment management (FORTINET Firewalls and Analyzer, HPE Switches, Controllers and Access Points)

Oct. 2015 – Feb. 2016

Application Trainer

OASA Telematics

Trainer of public transport drivers to telematics application. The
project is the implementation of an integrated Telematics system
of fleet management (city buses and trolley) for the information of passengers and the supervision of performance, through public-private

Jan. 2014


Network Installation

Assistant to an IT company for installing network equipment and configuration in a renovated medical office.

Sep. 2012 – Jun. 2013

High School Tutor

Tutor of Mathematics and Physics for High School at a local education institution.


Oct. 2016 – Sep. 2019

MSc in Advanced Information Systems in Business

Information Systems in Business (ISB) programme aims to provide the appropriate academic foundations for people wishing to develop a career in strategic as well as high-level technical posts in industry, commerce and in the broader public sector.

Sept. 2011 – Sept. 2016

BSc in Informatics and Telematics

The Department of Informatics and Telematics strives to provide
students with a strong scientific and technical foundation, and to
encourage them to develop creativity in defining problems and
seeking solutions.

2005 – 2011

High School Diploma

Graduation Year: 2011


Sole proprietorship at IT Solutions Company
Elia has been working as an assistant with our company for the implementation of IT projects. During her work with our company, Elia has been a very dedicated professional with strong academic/technological background having the ability to be flexible and problem solving. Elia is a highly recommended IT professional.


Get in touch

You can reach me @